Automation / AI implementation / Systems
Your people are doing work your systems should be doing.
Sabliq maps how your organisation actually works, then builds the automation and systems that take the repetitive parts off your team. Built properly, handed over, and kept running.
- Associations
- Non-profits
- Community groups
- Small business
What I do
Four things, and they usually happen in this order.
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Workflow mapping.
Before anything gets built, I map what actually happens. Who touches what, where the double handling is, and what that one spreadsheet is really holding together.
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Automation.
The handovers, reminders, data entry and reporting that eat the week, running on their own. Wired into the tools you already pay for rather than replacing them.
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AI implementation.
AI pointed at a specific job: drafting, summarising, triage, matching, extraction. Scoped to one real task with a measurable before and after, then checked against it.
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Custom systems.
When nothing off the shelf fits, a purpose built tool. A CRM, a portal, a tracker. Yours, hosted where you choose, with no per seat licence growing every year.
How it works
You always know what is being built and what it costs.
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Map.
A short paid engagement to understand the workflow end to end and agree what is worth changing first.
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Scope.
A fixed proposal: what gets built, what it costs, what it will do and how you will know it worked.
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Build.
Built and tested alongside the people who will use it every day, so it lands as a relief instead of a surprise.
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Run.
Documentation, training and handover. Keep it running yourself, or put it on a monthly maintenance plan.
Mapping, build and ongoing maintenance are quoted separately. You never pay a retainer for work you are not using.
Who it is for
Real operational complexity, no one to build for it.
Associations, non-profits, community groups and small businesses. Anywhere from a three person operation to a national member body, where the work is genuinely complicated, the tools do not talk to each other, and nobody's job description includes fixing that.
The symptoms tend to be the same at every size: a spreadsheet nobody is allowed to touch, a membership or booking process living in one person's inbox, reporting that takes two days to assemble, and good people spending their week on data entry.
Background
Built by someone who has run the process.
I spend my working life inside the operations of professional associations and the conferences they run. I know what the week actually looks like from the inside, which is why the first conversation is about your process rather than about software.
Most recently I designed and built [NAME OF SYSTEM], which replaced [WHAT IT REPLACED] across [NUMBER] events and is now used daily by [WHO USES IT].
- Based in Sydney
- Works across Australia and New Zealand
- [YEARS] years in association operations
Tell me which part of the week takes too long.
A thirty minute call, no charge. If it turns out you do not need anything built, I will tell you that.